Privacy Policy

Last updated: January 10, 2025

Introduction

Welcome to JoyOn ("we", "our", or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for an account or use our Services, we may collect personal information that can identify you, such as:

  • Your name, email address, and phone number
  • Username and password
  • Profile information, including profile picture and bio

Usage Data

We may collect information about how you access and use the Services ("Usage Data"). This may include:

  • Your device's Internet Protocol address (e.g., IP address)
  • Browser type and version
  • Pages of our Services that you visit, the time and date of your visit, and the time spent on those pages
  • Unique device identifiers and other diagnostic data
  • Information about your interaction with the Services, such as clicks, gestures, and settings

Location Data

We may collect information about your location if you permit us to do so. You can enable or disable location services when you use our Services at any time through your device settings.

AI Content and Virtual Characters

Our application utilizes advanced artificial intelligence technologies to provide interactive experiences. Please note the following important information:

AI Virtual Characters

All characters and personalities within our application are AI-generated virtual entities. These are not real people and do not represent actual individuals. All conversations and interactions with these characters are generated by large language model (LLM) technology.

AI-Generated Dynamic Content

All dynamic content created by AI characters, including but not limited to responses, conversations, and interactive elements, are generated by AI large language models in real-time. This content:

  • Is exclusively visible to the individual user engaging with the AI character
  • Is not shared between different users under any circumstances
  • Does not enable or facilitate communication between users
  • Is generated based on the specific context of your individual interaction

Users cannot and will not exchange information with each other through our AI characters or any other feature of the application. Each user's experience is completely isolated and private.

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Services
  • To notify you about changes to our Services
  • To allow you to participate in interactive features of our Services when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Services
  • To monitor the usage of our Services
  • To detect, prevent, and address technical issues
  • To personalize your experience and deliver content and product offerings relevant to your interests

Sharing Your Information

We may share your information in the following situations:

With Service Providers

We may share your personal information with third-party service providers to help us operate our business and the Services, such as:

  • Cloud storage providers
  • Analytics services
  • Customer support services
  • Payment Processors: We use Apple Inc. to process payments. We do not collect or store your credit card details; these are handled directly by Apple.

For Legal Reasons

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Security of Your Information

The security of your information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at joyon-contact@realfunshining.com.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: joyon-contact@realfunshining.com